Quick answer
We do take phone calls. We do not run a serious IT requirement as “everything only on the phone.” Please send the enquiry on our contact form or email sales@precisiontech.in. That message is logged and actively watched by the team — it is not a box that nobody opens. Several people often need to read the same brief. A call that lives in one person’s ear cannot do that. After we have it in writing, we are happy to talk through the points that still need a conversation.
Step-by-step
- Put the requirement in writing first. Use the contact form or email sales@precisiontech.in. Company name, what you need, city, and any constraints (timeline, existing vendor, number of users) are enough to start.
- Trust that it is being watched. Enquiries land in a shared desk, not a silent inbox. More than one person can see the same thread, pick it up, and reply. You are not waiting on one mobile that might be in a meeting.
- Let the right people read the same brief. Licensing, hosting, email, development and accounts often have to look at one requirement together. Writing is how they do that without playing “pass the phone.”
- Then we talk, if a call still helps. We will phone or take your call to clarify, not to replace the record. Hours: 11 AM–5 PM, Mon–Fri (excl. holidays). WhatsApp/call 98230 66662 is fine for a short check — the requirement itself still needs to be on email or the form.
The fear we hear (and why it is understandable)
Many serious buyers tell us the same thing: “Just call me. Forms and emails go into a hole.”
That fear is fair. Plenty of websites collect a form and never write back. We are not that desk. If you send an enquiry to PrecisionTech, it is logged, watched, and answered in working hours. Asking you to write first is not a brush-off. It is how we make sure the reply you get is from people who actually read the requirement — not from whoever happened to pick up.
A call is one ear. A written enquiry is a shared desk.
Picture two versions of the same request:
| Phone only | Form or email (then a call if needed) | |
|---|---|---|
| Who heard it? | Whoever answered — one person, one moment | The enquiry desk; colleagues can open the same note |
| Can licensing + technical + delivery all see it? | Only if someone re-tells it (details drift) | Yes — that is the point of writing it down |
| If that person is in a meeting, on leave, or on another call | Your story waits, or starts again from zero | The next colleague on the desk continues from the same thread |
| Your time | You repeat the same brief to each specialist | You write once; we come back with the right questions |
We built the enquiry path this way on purpose: monitor, assign, respond — not “hope someone remembers the call.”
What we are not saying
- We are not saying we refuse to speak with you.
- We are not hiding behind a form.
- We are saying a full sales cycle cannot live only on the phone: too many people must review the same facts, and spoken-only detail does not travel.
Short calls and WhatsApp on 98230 66662 are still useful — “did you get my mail?”, a yes/no, a time to talk. They do not replace the brief.
The useful first message (five minutes)
You do not need a tender document. A clear note is enough:
- Organisation and city
- What you want (even in one paragraph)
- Rough size (users, locations, “we already have X”)
- How we should reach you, and when you are free for a call
Send it via the contact form or sales@precisiontech.in. Then, if you still want a voice conversation, say so in that message — we will schedule it once the team has read the same page you wrote.
Frequently Asked Questions
1 If I fill the form, will anyone actually reply?
Yes. The contact form and sales@precisiontech.in are actively monitored during working hours. We run a proper enquiry desk: messages are recorded, visible to the team, and followed up. A written enquiry is the fastest way to get a real answer — not the slowest.
2 Are you avoiding a phone call?
No. We are not saying we will not talk. We are saying we cannot scope, quote and hand over a multi-person job from a call alone. Phone is for clarification. Writing is for the brief that the rest of the team must see.
3 Why can’t one salesperson just hear it all on the phone?
Because it is rarely one person’s job. Your note may need a licensing colleague, a mail/server colleague, and someone who will actually deliver. If the brief exists only as a conversation, those people get a second-hand version — or they interrupt you for the same story again. One written page saves you repeating yourself.
4 I am busy. A two-minute call is easier for me.
A two-minute call is easy for the first hello. It is a poor container for products, quantities, constraints and “what we already tried.” Ten lines on the form usually get you a better first reply than twenty minutes of back-and-forth because someone missed a detail on the call.
5 What if I already called and explained everything?
Please still send a short written recap (form or email). That becomes the shared note. We can then call you back on the open points — with the right people already aligned.
6 When do you respond, and is consulting free?
Working hours are 11 AM–5 PM, Mon–Fri (excl. holidays). We aim to respond within a few working hours on a written enquiry. Talking through a requirement is part of how we work; consulting, assessments and scoped work are paid — we do not offer free consulting. Start here: contact form.