1. What is Microsoft 365 Business and what apps are included?
Microsoft 365 Business is Microsoft's cloud-based productivity and collaboration suite designed for organisations with 1–300 users. It includes Exchange Online for professional email (100 GB mailbox per user), Microsoft Teams for chat, video meetings, and calling, full Office apps (Word, Excel, PowerPoint, Outlook, OneNote, Access), 1 TB OneDrive cloud storage per user, SharePoint Online for team sites and document management, Microsoft Bookings, Loop, Clipchamp (video editing), Sway, Visio for the web, Power Apps, Power Automate, Microsoft Forms, Microsoft Lists, Microsoft Planner, Microsoft To Do, Microsoft Stream, and Viva Engage. The Business Standard and Premium plans include desktop app installations on up to 5 PCs/Macs, 5 tablets, and 5 mobile devices per user. All plans include 24×7 phone and web support, automatic security updates, and a 99.9% financially backed uptime SLA.
2. Why should I choose PrecisionTech as my Microsoft 365 Business partner?
PRECISION e-Technologies Pvt Ltd (PrecisionTech) is an Authorized Microsoft Partner with 30+ years of enterprise IT experience across India. Our multi-product portfolio — spanning email, backup, security, ERP (Zoho, Tally), cloud infrastructure, and domain/hosting — means you get a single vendor who understands your complete IT landscape. Our Microsoft-certified engineers handle consultation, plan selection, domain verification, MX/SPF/DKIM/DMARC configuration, email migration from any provider, Teams deployment and policy configuration, user provisioning, mobile device setup, security hardening, and 24×7 managed support. PrecisionTech is ISO 9001, ISO 27001, and CMMI Level 3 certified, ensuring that every deployment follows documented quality and security processes. Thousands of businesses across Pune, Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, and 350+ other Indian cities trust PrecisionTech for Microsoft 365.
3. What are the four Microsoft 365 Business plans and their pricing in India?
PrecisionTech offers four Microsoft 365 Business plans in India: Business Basic at INR 145/user/month (annual commitment) includes Teams, Exchange Online Plan 2 (100 GB mailbox), web/mobile Office apps, 1 TB OneDrive, and SharePoint. Business Standard at INR 770/user/month adds full desktop Office apps, Power BI Pro, Clipchamp, and enhanced Teams features (webinar hosting, meeting recordings). Business Premium at INR 1,830/user/month adds Azure AD Premium P1, Microsoft Intune, Defender for Office 365, DLP, and Azure Information Protection. Apps for Business at INR 685/user/month provides desktop Office apps and 1 TB OneDrive only — no Exchange Online email, no Teams, no SharePoint. All plans (except Apps for Business) include Microsoft Teams and support 1–300 users per tenant.
4. What is Microsoft Teams and how does it integrate with Microsoft 365 Business?
Microsoft Teams is Microsoft's unified communication and collaboration platform, included in all Microsoft 365 Business plans (except Apps for Business). Teams provides persistent chat (one-on-one and channel-based), video meetings and conferencing (up to 300 participants in Business plans), screen sharing and presentation mode, meeting recordings with automatic transcription, Teams Phone System (VoIP, available as add-on for PSTN calling), webinar hosting (Standard and Premium), task management with Planner and To Do integration, file sharing with OneDrive and SharePoint integration, and 800+ third-party app integrations (Zoom, Salesforce, Trello, Jira, SAP, and more). Teams replaces the need for separate chat, video conferencing, and phone systems. PrecisionTech configures Teams policies, channel structures, guest access, and calling features as part of every deployment.
5. Can PrecisionTech migrate my existing email to Microsoft 365 Business?
Yes. PrecisionTech provides end-to-end email migration to Microsoft 365 from virtually any source: Google Workspace (Gmail for Business), cPanel-hosted email, on-premise Exchange Server (2010, 2013, 2016, 2019), IMAP/POP3 servers, GoDaddy Email, Rackspace, Zoho Mail, Yahoo Business, Lotus Notes/Domino, and PST file imports. Our migration process preserves the complete mailbox — all emails, folder structures, contacts, calendars, tasks, and rules. We perform pre-migration audits, execute migrations during off-peak hours, verify data integrity post-migration, and handle DNS cutover (MX, Autodiscover, SPF, DKIM, DMARC) so mail flow transitions seamlessly. Our team has migrated thousands of mailboxes and guarantees zero data loss.
6. What is Exchange Online and why is it essential for business email?
Exchange Online is Microsoft's enterprise email and calendaring platform that powers Outlook mailboxes in Microsoft 365. It provides custom domain business email (name@yourcompany.in), shared mailboxes (free, unlimited), distribution groups, dynamic distribution lists, resource mailboxes for conference rooms and equipment, public folders, and mail flow rules. Exchange Online Plan 2 (included in Business Basic, Standard, and Premium) provides 100 GB per user with unlimited archiving. Built-in features include anti-spam and anti-malware filtering, Exchange Online Protection (EOP), journaling, litigation hold, in-place eDiscovery, and message encryption. PrecisionTech configures SPF, DKIM, and DMARC to maximise email deliverability and protect your domain from spoofing and phishing attacks.
7. Do I need a registered domain name to use Microsoft 365 Business?
Yes, a valid registered domain name (e.g., yourcompany.in, yourcompany.com) with access to its DNS settings is required for Microsoft 365 business email. Microsoft verifies domain ownership via a TXT record, then you point MX records to Exchange Online for email delivery. If you don't have a domain, PrecisionTech can register one for you — we manage .in, .co.in, .com, .net, .org, and 500+ TLD extensions. Domain registration is billed separately from Microsoft 365 licensing. PrecisionTech handles the entire domain setup, DNS configuration (MX, Autodiscover CNAME, SPF TXT, DKIM CNAME, DMARC TXT), and ongoing DNS management. We ensure your email authentication records are properly configured to prevent spoofing and maximise deliverability to all receiving servers.
8. How does Microsoft 365 Business Premium enhance security?
Business Premium at INR 1,830/user/month adds enterprise-grade security on top of Standard. Azure Active Directory Premium P1 provides conditional access policies, multi-factor authentication (MFA), self-service password reset, and identity protection. Microsoft Intune delivers mobile device management (MDM) and mobile application management (MAM) — enforce encryption, wipe lost devices remotely, and control app access on personal devices (BYOD). Microsoft Defender for Office 365 Plan 1 provides advanced anti-phishing, safe attachments, and safe links with real-time URL scanning. Data Loss Prevention (DLP) policies prevent sensitive data (Aadhaar, PAN, credit card numbers) from being shared externally. Azure Information Protection enables document-level encryption and classification (Confidential, Internal, Public) that persists even outside your organisation. Essential for BFSI, legal, healthcare, and government.
9. What is the difference between Microsoft 365 Business and Google Workspace?
Microsoft 365 Business and Google Workspace both provide business email, cloud storage, and productivity apps, but differ in key areas. Microsoft 365 offers full desktop Office apps with offline access, advanced Excel (macros, VBA, pivot tables), 100 GB Exchange mailboxes, and native Active Directory integration for hybrid environments. Microsoft Teams provides a unified chat, meetings, and phone system — Google Workspace uses Google Meet (simpler) and Google Chat (less feature-rich). SharePoint provides enterprise document management with metadata, version control, and workflow automation. Google Workspace excels in real-time web-based collaboration and has a simpler admin interface. Microsoft 365 Business Basic starts at INR 145/user/month (with Teams); Google Workspace Business Starter at INR 161/user/month. PrecisionTech is a partner for both and can help you evaluate the right fit.
10. What is the difference between Microsoft 365 Business and Microsoft 365 (No Teams)?
Following EU regulatory action, Microsoft now offers two variants of each Business plan — with Teams and without Teams. The plans are identical in every respect (Exchange Online, Office apps, OneDrive, SharePoint, and all other services) except that "No Teams" plans do not include Microsoft Teams. The pricing difference reflects the Teams license: Business Basic is INR 145 (with Teams) vs INR 115 (No Teams), Standard is INR 770 vs INR 630, Premium is INR 1,830 vs INR 1,645. If your organisation uses Zoom, Slack, or another collaboration tool and doesn't need Teams, the No Teams variant saves costs. If you need integrated chat, video meetings, and phone capabilities from Microsoft, choose the regular (with Teams) plans. PrecisionTech offers both variants and can help you decide.
11. How quickly can PrecisionTech set up Microsoft 365 Business?
PrecisionTech can deploy Microsoft 365 Business within hours. For a new setup: free consultation and plan selection (30 minutes), payment processing and licence activation (15 minutes), domain verification via TXT record (10 minutes to 24 hours depending on DNS propagation), MX record configuration for Exchange Online (10 minutes to propagate), SPF/DKIM/DMARC setup (30 minutes), user account creation (automatic), Teams policy configuration (30 minutes), and Outlook/Office/Teams app installation guidance. For migrations from an existing email provider, the timeline depends on mailbox count and sizes — typically 4–24 hours for up to 100 users. PrecisionTech performs migrations during off-hours to minimise disruption. Most businesses are fully operational on Microsoft 365 within a single business day.
12. Does Microsoft 365 Business work on mobile devices?
Yes. Microsoft 365 Business provides full mobile support on Android and iOS. Outlook mobile delivers push notifications, focused inbox, calendar integration, and contact sync. Microsoft Teams mobile provides chat, video meetings (join with one tap), screen sharing, and push-to-talk (walkie talkie for frontline workers). The Microsoft 365 mobile app combines Word, Excel, and PowerPoint for viewing and editing documents. OneDrive mobile syncs your 1 TB cloud storage for offline access. SharePoint, Forms, Planner, To Do, and Lists all have dedicated mobile apps. Standard and Premium plans allow installation on up to 5 mobile devices per user. Premium additionally provides Intune MDM/MAM for securing corporate data on personal devices through app protection policies and conditional access.
13. Is PrecisionTech an official Microsoft Partner in Rajkot?
Yes. PRECISION e-Technologies Pvt Ltd (PrecisionTech) is an Authorized Microsoft Partner serving businesses across Rajkot and the wider region. Our Microsoft-certified team in Rajkot provides consultation, setup, Teams deployment, email migration, and 24×7 support for all Microsoft 365 Business plans. We have been delivering IT solutions in Rajkot for 30+ years and have deployed Microsoft 365 for hundreds of organisations — from 5-user startups to 300-user enterprises. PrecisionTech maintains ISO 9001, ISO 27001, and CMMI Level 3 certifications. Our local presence ensures rapid response times and face-to-face support when needed.
14. What is Microsoft Copilot and is it available with Microsoft 365 Business?
Microsoft Copilot is Microsoft's AI assistant powered by large language models (GPT-4 Turbo). In Microsoft 365, Copilot integrates into Word, Excel, PowerPoint, Outlook, Teams, and OneNote to help draft documents, summarise long email threads, generate presentations from prompts, analyse spreadsheet data, summarise Teams meetings with action items, and automate repetitive tasks. All Microsoft 365 Business plans include a basic AI chat with web grounding and writing assistance. The full Microsoft 365 Copilot add-on (in-app AI across all Office apps, including Teams meeting intelligence) is available for Business Standard and Premium plans as a paid add-on. PrecisionTech can help you evaluate whether Copilot would benefit your workflows and handle deployment.
15. What is Microsoft 365 Apps for Business and who is it for?
Microsoft 365 Apps for Business at INR 685/user/month provides desktop installations of Word, Excel, PowerPoint, Outlook, OneNote, Access (PC only), and Publisher (PC only) on up to 5 PCs/Macs, 5 tablets, and 5 mobile devices per user. It includes 1 TB OneDrive cloud storage. However, it does NOT include Exchange Online email, Microsoft Teams, or SharePoint. This plan is ideal for organisations that already have email hosting elsewhere (e.g., Google Workspace for email) but need full desktop Office apps for document creation. It is also suited for users who primarily need offline document editing capabilities without the collaboration features. PrecisionTech can help you combine Apps for Business with Exchange Online Plan 1 or 2 as standalone add-ons if you need email without Teams.
16. How does PrecisionTech handle SPF, DKIM, and DMARC for Microsoft 365?
SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) are critical DNS records that prevent email spoofing and improve deliverability. PrecisionTech configures all three as part of every Microsoft 365 deployment. SPF tells receiving servers which IPs are authorised to send email for your domain. DKIM adds a cryptographic signature verified by receiving servers. DMARC instructs what to do when checks fail (quarantine, reject, or none) and provides reporting. PrecisionTech sets up SPF with Microsoft's include directive, enables DKIM signing with two CNAME selectors, and configures DMARC with progressive enforcement (p=none to p=quarantine to p=reject). We monitor DMARC aggregate reports to identify and resolve deliverability issues.
17. Can I use Microsoft Teams for phone calls (Teams Phone System)?
Yes. Microsoft Teams Phone (formerly Teams Phone System) turns Teams into a full-featured VoIP phone system. It includes auto-attendant (IVR), call queues, call forwarding, voicemail with transcription, hold music, presence-based routing, and call analytics. Teams Phone is available as a paid add-on for all Microsoft 365 Business plans that include Teams. To make and receive calls to/from landlines and mobile phones (PSTN), you also need a Microsoft Calling Plan or a Direct Routing/Operator Connect setup through a SIP trunk provider. PrecisionTech configures Teams Phone — auto-attendant flows, call queue routing, emergency calling (E911/112), user phone number assignment, and integration with existing PBX systems. This eliminates the need for a separate PBX or phone system.
18. What happens to my data if I cancel Microsoft 365 Business?
When a Microsoft 365 subscription is cancelled or expires, Microsoft provides a 30-day grace period where all data and functionality remain accessible. After that, the account enters a 90-day disabled state where administrators can access and export data, but end users cannot log in. After the 90-day period, Microsoft permanently deletes all data — emails, OneDrive files, SharePoint content, Teams chats and files, and user accounts. PrecisionTech recommends performing a full data export before cancellation: emails to PST files, OneDrive and SharePoint files downloaded, Teams channel files exported. If you are switching providers, PrecisionTech handles the reverse migration to ensure no data is lost. We provide a detailed offboarding checklist.
19. Can PrecisionTech manage Microsoft 365 on an ongoing basis?
Yes. PrecisionTech provides fully managed Microsoft 365 services, covering user provisioning and deprovisioning, licence management, security policy enforcement, mailbox management (shared mailboxes, distribution lists, forwarding rules), Teams administration (policy management, channel governance, guest access), DNS management, SPF/DKIM/DMARC monitoring, backup and recovery planning, monthly health reporting, and 24×7 helpdesk support. Our managed services ensure your Microsoft 365 environment stays secure, optimised, and compliant without requiring dedicated internal Microsoft expertise. Plans are billed monthly and scale with your user count. This is particularly valuable for SMBs and mid-size businesses without a dedicated IT department.
20. Is Microsoft 365 Business suitable for regulated industries like BFSI, healthcare, and legal?
Yes, especially with the Business Premium plan. Exchange Online includes litigation hold, in-place eDiscovery, journal rules, and message encryption — essential for legal discovery and regulatory audits. Business Premium adds Azure Information Protection for document classification and encryption, DLP to prevent sensitive data (Aadhaar, PAN, financial records) from leaving the organisation, and Intune for device-level security. Microsoft Teams meetings are encrypted in transit and at rest. Microsoft 365 complies with ISO 27001, ISO 27018, SOC 1/2/3, HIPAA BAA, GDPR, and India's DPDPA 2023. PrecisionTech configures compliance policies, retention labels, audit logging, and sensitivity labels tailored to your industry. We have deployed M365 for law firms, CA practices, hospitals, NBFC/fintech companies, and government contractors.
21. Does Microsoft 365 Business support multi-domain and alias emails?
Yes. Microsoft 365 supports multiple custom domains within a single tenant. If your organisation operates multiple brands (company.in, company.com, brand.co.in), you can add all domains and assign email addresses from any domain to any user. Each user can have a primary email on one domain and alias addresses on others. PrecisionTech handles domain verification, DNS configuration, and alias setup for all your domains. There is no per-domain licensing charge — you pay per user, not per domain. You can also configure shared mailboxes, distribution groups, and mail-enabled security groups across multiple domains. Teams channel email addresses can also use custom domains.
22. How do I buy Microsoft 365 Business in Rajkot through PrecisionTech?
Getting started with Microsoft 365 Business in Rajkot is simple. Visit precisiontech.in/contact/ or contact PrecisionTech for a free consultation. Our Microsoft-certified team in Rajkot assesses your requirements — user count, mailbox sizes, Teams needs (chat, meetings, phone system), desktop app requirements, and security posture — and recommends the right plan. Once confirmed, we activate licences within minutes, verify your domain, configure DNS, create user accounts, deploy Teams channels and policies, migrate existing emails with zero downtime, install desktop and mobile apps, and provide user training. The entire process takes as little as 2–4 hours. PrecisionTech provides 24×7 ongoing support and managed services for all Microsoft 365 customers in Rajkot.
